Join Agwood Ltd agricultural machinery dealership as a Sales Support Administrator at our Swingfield depot, near Dover. In this role, you’ll support the Group Sales Administrator and manage customer accounts, including new account setups and invoice handling. Your responsibilities also encompass sales administration, such as processing deal sheets, CRM support, warranty registrations, and service contract setups. You’ll handle incoming calls, use Ibcos GOLD for data management, and maintain organised paperwork in Dropbox. Additionally, you will support the marketing manager where necessary in organising events, preparing marketing communications and undertaking general administration. If you are an efficient and detail-oriented professional, apply now to be a vital part of our team at Swingfield.

Key Responsibilities

  • Supporting the Group Sales Administrator
  • Managing Customer Accounts
    • Setting up new Customer Accounts
    • Invoice Queries, Taking Payments & Banking
  • Sales Administration
    • Processing Deal Sheets from salesmen
    • Supporting sales team with CRM management
    • Create the Sales Packs following the sale of any Self-Propelled Vehicle
    • Completing the Warranty Registration Process on all New Machinery
    • Service Contracts & Extended Warranty Set Up
    • Managing the Vehicles on the Insurance & Dart Tag
    • Dealing with Machinery Auditors
    • Ordering Brochures
    • Answering calls both internal and external
    • Using Ibcos GOLD to upload service, warranty, delivery and registration dates.
    • Update Dropbox and keep all relevant paperwork organised.
    • Update Dropbox and keep all relevant paperwork organised.
    • Support the marketing manager where necessary.

Qualifications

  • Strong communication skills
  • The ability to work independently and as part of a team.
  • Exceptional organisational skills
  • Proficient use of Microsoft Office (especially Excel)
  • Prioritising tasks in hand and working to deadlines.

Package & Benefits

  • Salary: £20,000 to £26,000 per annum depending on experience
  • Working Hours are 8.00am to 5.00pm Monday to Friday (Office based)
  • 22 days holiday, plus 8 days Bank Holiday
  • Crawfords Loyalty Scheme – Length of Service
  • Westfield Health Scheme
  • Employee Assistance Programme
  • Company Pension
  • Company and Team Events
  • Company Offers – Example: Discounts with O2

Please send your CV to Laura.crawford@crawfordsgroup.co.uk